Privacy Policy
Polisi Privasi
Last updated / Dikemas kini: August 2026
BosanLahMama respects your privacy. We aim to collect and use only the personal information reasonably required to process purchases, deliver digital products and provide customer support.
Information We May Receive
When you purchase a BosanLahMama product or contact us, information associated with your transaction may include:
- your name;
- email address;
- telephone number;
- transaction/payment reference; and
- information you voluntarily provide when contacting us.
Payment Information
Payments are processed through ToyyibPay.
BosanLahMama does not ask you to provide your online-banking username or password.
Payment-related information may be processed by ToyyibPay according to its own terms and privacy practices.
How We Use Your Information
We may use your information to:
- process or verify a purchase;
- deliver your digital product;
- provide transaction-related communications;
- respond to customer enquiries;
- resolve payment or download problems;
- prevent or investigate transaction problems; and
- maintain records where reasonably required for business or legal purposes.
Marketing
We will not automatically add purchasers to a marketing mailing list simply because they bought or downloaded a product.
If BosanLahMama introduces optional marketing emails in the future, customers will be given an appropriate choice about whether to receive them.
Sharing of Personal Information
BosanLahMama does not sell your personal information.
Information may be processed through service providers that are reasonably necessary to operate the digital-product service.
At launch, these include:
- ToyyibPay — payment processing;
- Google services — email and digital-file delivery.
Data Retention
Personal information will be retained only for as long as reasonably necessary for transaction records, customer support, legal obligations or legitimate business purposes.
Security
Reasonable steps will be taken to protect personal information from unauthorised access, disclosure, loss or misuse.
However, no internet-based service can guarantee absolute security.
Access or Correction
You may contact BosanLahMama regarding personal information associated with your transactions, including requests concerning access or correction, subject to applicable Malaysian law.
Contact: